Shipping Policy

Delivery Across South Africa

HuMin delivers directly to customers throughout South Africa.

Our products are in stock and ready to ship, allowing us to get your order on its way as quickly as possible.

Shipping Costs

• Orders of R449 or more — FREE delivery

• Orders under R449 — R75 flat-rate delivery

Any applicable shipping charge will be displayed at checkout before payment.

Delivery Time

Estimated delivery is 2–4 working days from dispatch.

Delivery times are estimates and may occasionally be affected by courier delays, public holidays, remote delivery areas or circumstances outside our control.

Order Processing

Orders are processed as quickly as possible during normal business days.

Once your order has been packed and handed to the courier, delivery will take place to the shipping address provided during checkout.

Please ensure that your:

• Delivery address is correct

• Contact number is correct

• Someone is available to receive the parcel where required

HuMin cannot be held responsible for delays caused by incorrect or incomplete delivery information supplied during checkout.

Damaged Parcels

If your parcel arrives damaged, please contact us within 48 hours of delivery and provide your order number together with photographs of the damaged parcel and product.

Once confirmed, we will arrange a replacement at no additional cost to you.

Incorrect or Missing Items

If you receive the wrong product or an item is missing from your order, please contact us within 7 days of delivery.

If the error was made by HuMin, we will correct the order and cover the associated courier costs.

Contact Us

For questions regarding your delivery or order, please contact:

HuMin Customer Support
Email: support@hu-min.co.za
Telephone: 044 203 5453
Address: 11 Jones Street, Oudtshoorn, 6620

You can also contact us through the Live Chat on our website.